PRIVACY

At Palo Alto Networks, we believe that privacy is important for our customers’ trust.


Product Privacy Datasheets

We have developed resources to help our customers address the privacy impact of our products. Read our privacy datasheets to learn how our products collect information, what we do with it and how we protect it.


Palo Alto Networks as a Data Controller

With respect to our products and services, we perform certain data processing activities as a data processor and other data processing activities as a data controller.


Global data processing

Processing Locations


Palo Alto Networks deploys local cloud infrastructure all around the world so our diverse customer base can utilize our cloud-delivered services to secure their organization while meeting data storage preferences.

We deliver support through a range of options, including 24/7 availability, a global network of support centers.

Cross-border data transfer


On Thursday, July 16, 2020, the Court of Justice of the European Union issued a ruling regarding two mechanisms used by entities to transfer personal data from the European Economic Area (EEA) to other countries under the General Data Protection Regulation (GDPR). The Court invalidated the EU-U.S. Privacy Shield Framework for transfers to the U.S., while upholding the validity of the Standard Contractual Clauses.

Compliance with laws around the world


We have evaluated our GDPR and CCPA readiness to address our responsibilities and commitments to our customers with respect to personal information and we have developed resources for our customers’ compliance with GDPR and CCPA.