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Solution Brief
Aug 11, 2026

Palo Alto Networks and ServiceNow

Palo Alto Networks and ServiceNow

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Our integrated solution secures the entire AI lifecycle within the ServiceNow platform. It embeds Prisma® AIRS™ into Now Assist Guardian to deliver real-time protection and unified security visibility for AI workflows. When a user interacts with a GenAI feature, like Now Assist Guardian, Prisma AIRS detects threats, such as prompt injection attempts, and returns a verdict. ServiceNow can then block the activity and record the violation in AI Control Tower.

The integrations of Prisma AIRS AI Model Security with ServiceNow Vulnerability Response and AI Control Tower centralize AI model governance. Prisma AIRS populates and enriches the AI model inventory while Vulnerability Response processes, assigns, and manages scan results. This solution gives risk teams the visibility to vet models before deployment and centralize remediation efforts by mapping vulnerabilities to existing ServiceNow incident response flows.

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