Resilient Security & Seamless Connectivity for a Cloud-First World

Nov 03, 2022
3 minutes
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Prisma Access, the cloud-delivered security service edge platform from Palo Alto Networks, delivers industry-leading resilience, performance and security with a multi-cloud approach.

As our customers focus on the next phase of their digital transformation strategies post-pandemic, business resiliency, workforce flexibility and seamless connectivity have become top priorities for business and IT leaders alike. This is driving a high degree of interest in cloud-delivered security and networking solutions, like Prisma Access, that provide low latency, high performance and superior security for organizations globally.

Recently, we have heard complaints from organizations using other vendors' cloud-delivered security about failed and slow connections. Even after the recovery of service, customers continued to struggle with intermittent connections causing high latency and effectively unusable services. Vendors without a multi-cloud service architecture are susceptible to such problems where an issue as small as internal maintenance can result in a poor or complete loss of connectivity for customers. Reliance on a single-cloud provider or infrastructure backbone creates constraints to how quickly service can be reliably recovered. Today’s businesses, especially critical institutions like financial services and healthcare, need a more resilient infrastructure to ensure seamless connectivity.

Prisma Access is our leading cloud-delivered security solution that enables Zero Trust Network Access (ZTNA) 2.0 with the best user experience. It is underpinned by a cloud-native and multi-cloud architecture that is designed to avoid costly business disruptions. The service seamlessly transitions to the best available cloud location, in the event of a service disruption, to help ensure your users get the best connectivity. Prisma Access is built in the cloud to secure at cloud scale, uniquely leveraging the combined infrastructures of Amazon Web Services (AWS) and Google Cloud Platform (GCP), the largest hyper-scale public clouds in the world.

An outage in a specific cloud, or even multi-regional outages in a single cloud provider, will not impact customer operations. In contrast, SASE or SSE solutions that rely on a single-cloud provider, or build their own data centers, risk outages or any other infrastructural issues, creating a bottleneck for business operations for their customers. Repercussions include, but are not limited to, failed transactions and high latency on services during an outage period.

Not only that, our Prisma Access service has been architected to be multi-tenant, but with a dedicated dataplane per customer. With our unique dedicated dataplane model, we avoid the “noisy neighbor” issue that plagues many other solutions- where a customer’s service is disrupted by increased user traffic for another company that may be sharing the same dataplane. Prisma Access’s dedicated dataplane per tenant helps customers ensure their data residency preferences are met. When deploying a Prisma Access Service Connection in a specific region to access data centers, the service intelligently selects the best cloud location for that region. Such architectural decisions have led us to be leaders in availability with a Service-Level Agreement of 99.999% uptime.

Check out our blog on Elevating SASE Availability with Multi-Cloud Redundancy on Prisma Access for a deeper understanding of the architecture for multi-cloud redundancy with Prisma Access, or book a briefing session today. Be sure to register for Ignite on Dec 12-15, 2022 to learn more on how Prisma Access has the architecture that today’s hybrid enterprises need.


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